RETURNS, SHIPPING & CONTACT

RETURNS
Please email charlie@nowaysmelb.com with the following information:
- ORDER NUMBER & PRODUCT
- ISSUE details and image of detail (if possible) 

- Returns will only be accepted where the item is unworn, unwashed, with all original tags in place. 

- Returns will only be accepted within 2 weeks (14 days) of receiving your goods.

- Returns will be issued for faults in manufacturing process, however we cannot issue returns due to general wear and tear.

- Returns cannot be issued due to sizing (Eg. 'Does not fit') - please read size guides attached in product descriptions

- In the event a return does not meet the above standards, we reserve the right to reject the return.

CONTACT
To contact our team, please email CHARLIE@NOWAYSMELB.COM . Alternatively, contact our Instagram page via DM (@NOWAYSMELB). 

We will try to respond as soon as possible, however please note we may take longer during drop periods.

SHIPPING
- DOMESTIC orders will be shipped via AUSPOST.

- Standard and Express domestic shipping options are available. Please see auspost site for shipping timeframes.

- Although our team will pack, process and send the orders as soon as possible, please allow 1-3 business days for your order to be shipped - UNLESS SPECIFIED IN PRODUCT DESCRIPTION. Shipping delays may be posted on our Instagram stories (@NOWAYSMELB).

- International shipping options may be available at checkout. These orders will be shipped via Auspost - please see their site for timeframes. Allow a few additional days for international orders to be shipped.

- For MISSING PARCEL enquires, please contact AusPost directly.

thank you all for your support - charlie